ANZSCO 2252 信息通讯技术销售职业人员职责概述

• 信息通讯技术销售职业人员负责管理客户账户，并代表公司向有关企业以及其他方面的组织机构销售一系列计算机硬件，软件和其他信息通讯商品和服务 ICT SALES PROFESSIONALS manage client accounts and represent companies in selling a range of computer hardware, software and other ICT goods and services to industrial, business, professional and other organisations.

ANZSCO 2252 信息通讯技术销售职业人员技能要求 Indicative Skill Level

• 此类别的大多数职业要求本科或本科以上学历。至少5年的工作经验和/或销售证明可以代替正式的学历要求。有时，除了正式的学历要求，还需要相关的工作经验和/或在职培训经历。可能需要注册或工作许可。 (ANZSCO 技能一级) Most occupations in this unit group have a level of skill commensurate with a bachelor degree or higher qualification. At least five years of relevant experience and/or relevant vendor certification may substitute for the formal qualification. In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification (ANZSCO Skill Level 1).

ANZSCO 2252 信息通讯技术销售职业人员主要职责 Tasks Include

• 通过商务目录和其他来源编辑潜在客户列表 compiling lists of prospective client businesses using trade directories and other sources
• 获取并更新雇主和竞争者的商品和服务以及市场情况方面的信息 acquiring and updating knowledge of employer's and competitors' goods and services, and market conditions
• 拜访老客户和潜在客户以建立或开拓市场营销机会 visiting regular and prospective client businesses to establish and act on selling opportunities
• 评估客户的需求，解释的商品和服务以满足他们的需求 assessing customers' needs and explaining the goods and services which meet their needs
• 向已有和潜在客户推销雇主的信息通讯技术方面的商品和服务 promoting employers' ICT goods and services to existing and prospective clients
• 引用和协商定价和信用条款并完成合同和记录订单 quoting and negotiating prices and credit terms, and completing contracts and recording orders
• 安排商品交付，设备安装和提供服务 arranging delivery of goods, installation of equipment and the provision of services
• 向销售管理部门就销售活动和信息通讯技术商品和服务的市场开拓做报告 reporting to sales management on sales made and the marketability of ICT goods and services
• 跟踪客户情况并确保对其购买的信息通讯技术商品和服务的满意，可做适时的调整并解决产生的问题 following up with clients to ensure satisfaction with ICT goods and services purchased, arranging modifications and resolving any problems arising
• 提交销售报告，并保持对产生的贸易花费的记录 preparing sales reports, and maintaining and submitting records of business expenses incurred

ANZSCO 2252 信息通讯技术销售职业人员职位列表 List of occupations

• 225211 信息通讯技术客户经理 ICT Account Manager
• 225212 信息通讯技术贸易开拓经理 ICT Business Development Manager
• 225213 信息通讯技术销售代表 ICT Sales Representative

225211 信息通讯技术客户经理 ICT ACCOUNT MANAGER

• 主要负责管理向既有的客户销售计算机硬件，软件和服务并确认在这些客户中更多的销售机会的开拓，建立新的客户群，提高客户满意程度并协调信息通讯技术提案和投标的准备和描述 Manages sale of computer hardware, software and services to existing account clients and identifies further sales opportunities within these accounts, builds new account clients, manages customer satisfaction and retention, and coordinates the preparation and presentation of ICT sales proposals and tenders.
• 技术等级：1 Skill Level: 1

225212 信息通讯技术贸易拓展经理 ICT BUSINESS DEVELOPMENT MANAGER

• 识别新的信息通信技术贸易机会，以进一步提高市场占有率并且了解客户的需求，促进商品服务。管理一些关键客户的账目 Identifies and generates new ICT business opportunities to further improve market share and awareness by gaining an understanding of customers' ICT needs and promoting goods and services to these customers. May manage some key customer accounts.
• 技术等级：1 Skill Level: 1

225213 信息通讯技术销售代表 ICT SALES REPRESENTATIVE

• 发展并把握计算机硬件，软件和信息通讯技术服务的销售机会 Develops and converts sales opportunities into sales of computer hardware, software and ICT services.
• 技术等级：1 Skill Level: 1